UNIV. CENTRE BUSINESS COURSE CATALOG & REGISTRATION > CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER LOYALTY
CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER LOYALTY
EBUS 300: Customer Service: Career Success Through Customer Loyalty

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Price: $159.00
Availability: in stock
Prod. Code: EBUS 300

This customer service course provides a systematic process for building service skills that all business people need.  A focus on emphasizing how to turn customers into company promoters, discuss customer loyalty and its impact on business; how to handle specific customer situations; examining the challenges associated with delivering exceptional customer service, and provide a discussion on how to work with internal customers.