UNIV. CENTRE BUSINESS COURSE CATALOG & REGISTRATION
DeLorge International University Center Professional Development & Independent Study Continuing Education Business Courses (C.E.U. Credit Only)

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STARTING AND OPERATING YOUR OWN SMALL BUSINESS

A step by step approach in learning how to start, operate, and turn ideas into a viable business opportunity!!

$159.00


CUSTOMER SERVICE: WORKING WITH INTERNAL AND EXTERNAL PUBLICS

"Customer Service" provides innovative concepts & techniques appropriate for both experienced and entry-level customer service providers.

$159.00


INTERPERSONAL SKILLS FOR LEADERSHIP

An introduction to interpersonal skills that are necessary to command one's own life, relate well to other people, and to lead others in positive directions.

$159.00


ESTABLISHING PROFESSIONALISM: SKILLS FOR WORKPLACE SUCCESS

A survey or realistic survival skills and motivation to improve personal and professional performance.  A survey of attitudes, communication , and human relations and how they impact on surviving in today's everchanging workplace.

$159.00


BUILDING CULTURAL INTELLIGENCE IN TODAY'S BUSINESS WORLD

An examination of how culture and its impact regarding who we are, how we view ourselves and others, and how we interact with others in the business community.

$159.00


HUMAN RELATIONS FOR CAREER & PERSONAL SUCCESS

A great course focusing on how to become more effective in your work and personal life by developing better human relation skills, striving for career advancement within your work organization, managing stress and personal problems, and analying human behavior and predicting human reactions.  

$159.00


CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER LOYALTY

This customer service course provides a systematic process for building service skills that all business people need.  A focus on emphasizing how to turn customer into company promoters, discuss customer loyalty and its impact on business; how to handle specific customer situations; examining the challenges associated with delivering exceptional customer service, and providing a discussion on how to work with  internal customers.

$159.00


INTERPRETING AND ANALYZING FINANCIAL STATEMENTS

This course helps students analyze real company financial statement information.  Each class session or activity  concentrates ononly one aspect of analysis and uses data from well-known corporations to ad relavancy to the coruse and student experience.

$159.00